(Status: May 2021)
The protection of personal data is an important concern for us. Therefore, the processing of personal data is carried out in accordance with the applicable European and national legislation.
You can of course revoke your declaration(s) of consent at any time with effect for the future.
For this purpose, please contact the responsible person according to § 1.
The following statement provides an overview of what type of data is collected, how this data is used and shared, what security measures we take to protect your data, and how you can obtain information about the information given to us.
SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Legal basis for the processing of personal data
Insofar as we obtain the consent of the data subject for processing operations involving personal data, Article 6 (1) sentence 1 lit. a) of the EU General Data Protection Regulation (GDPR) serves as the legal basis.
When processing personal data that is necessary for the performance of a contract to which the data subject is a party, Article 6 (1) sentence b) DSGVO serves as the legal basis. This also applies to processing operations that are necessary for the performance of pre-contractual measures.
Insofar as the processing of personal data is necessary for the fulfillment of a legal obligation to which we are subject, Art. 6 para. 1 sentence 1 lit. c) DSGVO serves as the legal basis.
If the processing is necessary to protect a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the first-mentioned interest, Article 6 (1) sentence 1 lit. f) DSGVO serves as the legal basis for the processing.
Data deletion and storage duration
The personal data of the data subject will be deleted or blocked as soon as the purpose of the storage no longer applies. Storage may also take place if this has been provided for by the European or national legislator in Union regulations, laws or other provisions to which we are subject. Data will also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless there is a need to continue storing the data for the conclusion or performance of a contract.
- 1 The data controller and the data protection officer
(1) Name and address of the responsible person
The controller within the meaning of the General Data Protection Regulation and other national
data protection laws of the member states and other provisions of data protection law:
CPH Hotel Marketing GmbH
(2) Name and address of the data protection officer
The data protection officer of the controller is:
Data Protection & Privacy - Nicole Christiane Grohmann
DPO: Dieter Grohmann
Tel.: 0831 52098680
- 2 Definitions
The data protection declaration is based on the terms used by the European legislator in the adoption of the EU General Data Protection Regulation (hereinafter: "GDPR"). The data protection declaration is intended to be easy to read and understand. To ensure this, the most important terms are explained below:
- a) Personal data means any information relating to an identified or identifiable natural person (hereinafter referred to as "data subject"). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
- b) Data subject means any identified or identifiable natural person whose personal data are processed by the controller.
- c) Processing means any operation or set of operations which is performed upon personal data, whether or not by automatic means, such as collection, recording, organization, filing, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
(d) profiling means any automated processing of personal data which consists in using such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects relating to that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location or change of location.
- e) Pseudonymization means the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.
(f) Controller or controller means the natural or legal person, public authority, agency or other body which alone or jointly with others determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its designation may be provided for under Union or Member State law.
- g) Processor means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the Controller.
(h) recipient means a natural or legal person, public authority, agency or other body to whom personal data are disclosed, whether or not a third party. However, public authorities that may receive personal data in the context of a specific investigative task under Union or Member State law shall not be considered as recipients.
- i) Third party means a natural or legal person, public authority, agency or other body other than the data subject, the controller, the processor and the persons authorized to process the personal data under the direct responsibility of the controller or the processor.
- j) consent means any freely given indication of the data subject's wishes in an informed and unambiguous manner for the specific case, in the form of a statement or other unambiguous affirmative act by which the data subject signifies his or her agreement to the processing of personal data relating to him or her.
- 3 Provision of the website and creation of log files
(1) During the mere informational use of the website, i.e. if you do not register or otherwise transmit information to us, we automatically collect the following data and information from the computer system of the calling computer each time the website is called up:
- IP address of the requesting computer
- Date and time of file retrieval
- URL of the retrieved file
- URL of the web page from which the access is made (by means of HTTP referrer header)
- Browser used and, if applicable, the operating system of the accessing computer
- HTTP status code and HTTP protocol version
The data is also stored in the log files of our system. Not affected by this are the IP addresses of the user or other data that allow the data to be assigned to a user. A storage of this data together with other personal data of the user does not take place.
(2) The legal basis for the temporary storage of the log files is Art. 6 para. 1 p. lit. f) DSGVO.
(3) The temporary storage of the IP address by the system is necessary in order to
- to enable delivery of the website to the user's computer. For this purpose, the user's IP address must remain stored for the duration of the session.
- to optimize the content of our website and the advertising for it
- to ensure the functionality of our information technology systems and the technology of our website
- Provide law enforcement authorities with the information necessary to prosecute in the event of a cyberattack
These purposes also constitute our legitimate interest in data processing according to Art. 6 para. 1 p. 1 lit. f) DSGVO.
(4) The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected - in this case, at the end of the usage process.
(5) The collection of data for the provision of the website and the storage of the data in log files is mandatory for the operation of the website, which is why there is no possibility to object.
(1) This website uses so-called cookies. Cookies are small text files that, as soon as you visit a website, are sent by a web server to your browser and stored locally on your end device (PC, notebook, tablet, smartphone, etc.) and are stored on your computer and provide the user (i.e. us) with certain information. Cookies are used to make the website more customer-friendly and secure, and in particular to collect usage-related information, such as frequency of use and number of users of the pages and behavioral patterns of page use. Cookies do not harm the computer and do not contain viruses. This cookie contains a characteristic string of characters (so-called cookie ID), which enables the browser to be uniquely identified when the website is called up again.
(Some of our web offers (blogs) are created with the blog system "Blogger.com" by Google. For these pages* we refer to the cookie guidelines of Google: https://policies.google.com/technologies/partner-sites?hl=de)
- Language settings
- Already visited pages
- Log-In Information
The legal basis for the processing of personal data using cookies is Art. 6 para. 1 p. 1 lit. f) DSGVO.
We need cookies for the following applications:
- Adoption of language settings
- Remember search terms
- Remember login information (Online Shop)
- The user data collected through technically necessary cookies are not used to create user profiles.
- 5 Newsletter
(1) With your consent, you can subscribe to our free newsletter, with which we inform you about our current interesting offers. The advertised goods and services are named in the declaration of consent.
For the registration to our newsletter we use the so-called double-opt-in procedure. This means that after your registration, we will send you an email to the email address you provided, in which we ask you to confirm that you wish to receive the newsletter. If you do not confirm your registration within 24 hours, your information will be blocked and automatically deleted after one month. In addition, we store your respective IP addresses used and times of registration and confirmation. The purpose of this procedure is to be able to prove your registration and, if necessary, to clarify a possible misuse of your personal data.
Mandatory information for sending the newsletter is only your e-mail address. The other data [title, first name, last name, address, date of birth] is voluntary and will be used to address you personally. The data will be used exclusively for sending the newsletter.
(2) The legal basis for the processing of the data after registration for the newsletter by the user is, in the case of consent, Art. 6 para. 1 p. 1 lit. a) DSGVO.
(3) The collection of the user's e-mail address serves to deliver the newsletter.
(4) The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. Accordingly, your e-mail address will be stored as long as the subscription to the newsletter is active.
This also enables the revocation of consent to the storage of personal data collected during the registration process.
- 6 Registration (Online Shop)
(1) We offer you the opportunity to register on our website (https://shop.cph-hotels.com) by providing personal data. The data is entered in an input mask and transmitted to us and stored. In principle, this data is not passed on to third parties unless there is a legal obligation to pass it on or the passing on serves criminal or legal prosecution.
The following data is collected as part of the registration process:
- First name, last name
- E-mail address
- Self-selected password (there is no obligation to use a clear name, pseudonymous use is possible)
- Freely chosen username
- IP address
- Date and time of registration
You can manage and change all details in the protected customer area. In the frame
of the registration process, the user's consent to the processing of these
(2) For registration, we use the so-called double-opt-in procedure. This means that after your registration, we will send you an email to the email address you provided, in which we ask you to confirm that you wish to register. If you do not confirm your registration within 24 hours, your information will be blocked and deleted after one month. In addition, we store your respective IP addresses used and times of registration and confirmation. The purpose of this procedure is to be able to prove your registration and, if necessary, to clarify a possible misuse of your personal data.
(3) The legal basis for the processing of the data is Art. 6 para. 1 p. 1 lit. a) DSGVO if the user has given his consent.
(4) Registration is required for the provision of certain content and services on our website, as well as for the prevention of misuse and, if necessary, for the investigation of criminal offenses. (further description of the contents and services)
(5) The data shall be deleted as soon as they are no longer required to achieve the purpose for which they were collected.
(6) If the data is required for the fulfillment of a contract or for the implementation of pre-contractual measures, early deletion of the data is only possible insofar as contractual or legal obligations do not prevent deletion.
Otherwise, you are free to have the personal data provided during registration completely deleted from the data stock of the controller. The controller will provide you at any time upon request with information about what personal data is stored about the data subject. Furthermore, the controller shall correct or delete personal data at the request or indication of the data subject, provided that this does not conflict with any statutory retention obligations. You can write to the controller or the data protection officer pursuant to § 1 at any time via e-mail or by post and ask for deletion/amendment of the data.
(7) Sweepstakes: From time to time, you have the opportunity to participate in sweepstakes, or similar promotions on our website. In the context of these promotions, personal data (e-mail address, name, address and, if necessary, other data required for the promotion) may also be collected and stored for the purpose of processing. The personal data you provide to us in the context of such a promotion will be used exclusively for the purpose of processing the promotion (in the case of a competition, for example, for determining the prize, notifying the winner and sending the prize). After the end of the promotion, the participants' data will be deleted. The data processing is based on Art. 6 para. 1 lit. a), c) and f) DSGVO.
- 7 E-commerce
(1) If you would like to order in our webshop (https://shop.cph-hotels.com), it is necessary for the conclusion of the contract that you provide your personal data, which we need for the processing of your order. Mandatory data necessary for the processing of the contracts are marked separately, other information is voluntary. The data is entered in an input mask and transmitted to us and stored.
The following data is collected as part of the webshop:
- Address (different delivery address, if applicable)
- E-mail address
- IP address
- Date and time of the order
- Ordered items
A transfer of data to third parties only if the transfer is necessary for the purpose of contract execution or for billing purposes or to collect the fee or you have expressly consented. In this regard, we only pass on the data required in each case. The data recipients are
- The respective delivery/shipping company (disclosure of name and address)
- Collection companies, insofar as payment must be collected (disclosure of name, address, order details)
- If you choose PayPal in the payment process and are not yet registered with PayPal, we transfer your personal data such as name, address and email address from your information in the ordering process to the registration mask of PayPal.
- You can voluntarily create a customer account, through which we can store your data for future purchases. When you create an account under "My account", the data you provide will be stored revocably. You can always change all further data, including your user account, in the customer area.
(2) The legal basis is Art. 6 para. 1 p. 1 lit. b) DS-GVO. With regard to the voluntary data, the legal basis for the processing of the data is Art. 6 para. 1 p. 1 lit. a) DSGVO.
(3) The mandatory data collected is required for the fulfillment of the contract with the user (for the purpose of sending the goods and confirming the content of the contract). We therefore use the data to answer your inquiries, to process your order, if necessary to check creditworthiness or to collect a debt and for the purpose of technical administration of the websites. The voluntary data is used to prevent misuse and, if necessary, to investigate criminal offences. We may also process the data you provide to inform you about other interesting products from our portfolio or to send you e-mails with technical information.
(4) The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. We are obliged by commercial and tax law to store your address, payment and order data for a period of ten years after the execution of the contract. However, we will restrict processing after [two years], i.e. your data will only be used to comply with legal obligations. If a continuing obligation exists between us and the user, we store the data for the entire term of the contract and for ten years thereafter (see above). With regard to data provided voluntarily, we will delete the data upon expiration of [two] years after execution of the contract, provided that no further contract is concluded with the user during this period; in this case, the data will be deleted upon expiration of [two] years after execution of the last contract.
(5) If the data is required for the performance of a contract or for the implementation of pre-contractual measures, early deletion of the data is only possible insofar as contractual or legal obligations do not prevent deletion.
Otherwise, you are free to have the personal data provided during registration completely deleted from the data stock of the controller. The controller will provide you with information about what personal data is stored about you at any time upon request. Furthermore, the controller will correct or delete personal data at the request or notice of the data subject, provided that this does not conflict with any statutory retention obligations. You can write to the data controller or the data protection officer in accordance with § 1 at any time via e-mail or post and ask for deletion/modification of the data.
- 8 Disclosure of personal data to third parties
Embed YouTube videos
(1) We have integrated YouTube videos into our online offer, which are stored on http://www.YouTube.com and can be played directly from our website. [These are all integrated in "extended data protection mode", i.e. no data about you as a user is transmitted to YouTube if you do not play the videos. Only when you play the videos will the data mentioned in paragraph 2 be transmitted. We have no influence on this data transmission. By visiting the website, YouTube receives the information that you have accessed the corresponding subpage of our website.
The following data will be transmitted:
- Device-specific information, such as the hardware used; the version of the operating system; unique device identifier; and information about the mobile network, including your phone number.
- Log data in the form of server logs. These include, but are not limited to, details of how the services were used, for example, search queries; IP address; hardware settings; browser type; browser language; date and time of your request; originating page; cookies that uniquely identify your browser or Google account
- Location-based information. Information about your actual location may be collected by Google. This includes, for example, your IP address, your WLAN access points or mobile phone masts
- For more information about the data collected by Google, LLC, please see the following link: https://policies.google.com/privacy?hl=de&gl=de
This occurs regardless of whether YouTube provides a user account via which you are logged in or whether no user account exists. If you are logged in to Google, your data will be directly assigned to your account.
(2) The legal basis for the processing of the users' personal data is Art. 6 para. 1 p.1 lit. f) DSGVO.
(3) The integration of the videos serves to make the website more descriptive for the user and to increase the search engine ranking of the website on Google. YouTube stores your data as usage profiles and uses them for the purposes of advertising, market research and/or demand-oriented design of its website. Such evaluation is carried out in particular (even for users who are not logged in) for the provision of needs-based advertising and to inform other users of the social network about your activities on our website.
(4) If you do not want the assignment with your profile at YouTube, you must log out before activating the button.
(5) You have the right to object to the creation of these user profiles, and you must contact YouTube to exercise this right.
Links to external websites
This website contains links to external sites. We are responsible for our own content. We have no influence on the contents of external links and are therefore not responsible for them, in particular we do not adopt their contents as our own. If you are directed to an external site, the data protection declaration provided there applies. If you notice illegal activities or content on this site, you are welcome to inform us. In this case we will check the content and react accordingly (notice and take down procedure).
Google Web Fonts
Our pages, which are created with *blogger.com, use so-called web fonts provided by Google for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly. When you visit these web pages, your browser therefore sends requests to the Google server.
In the process, Google logs the following data:
- IP address
- Browser information (name, version)
- Operating system of the user
- User screen resolution
- Language settings of the user's browser or operating system.
- Font file
This occurs regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data will be directly assigned to your account. Google Web Fonts are used in the interest of a uniform and appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 p. 1 lit. f DSGVO.
- The legal basis for the processing of personal data is Art. 6 para. 1 lit. p.1 f) DSGVO.
- Google stores your data as usage profiles and uses them for purposes of advertising, market research and/or demand-oriented design of its website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to find out about your activities on our website.
- You have the right to object to the creation of these user profiles, and you must contact Google to exercise this right.
Use of the online booking tool DIRS21 of TourOnline AG
- 9 Contact form and e-mail contact
(1) Our website contains contact forms that can be used for electronic contact. If you use this option, the data entered in the input mask will be transmitted to us or the respective hotel as an e-mail.
Alternatively, it is possible to contact us via the e-mail address provided. In this case, the personal data transmitted with the e-mail will be stored.
Insofar as this involves information on communication channels (e.g. e-mail address, telephone number), you also consent to us contacting you via this communication channel, if necessary, in order to respond to your request.
In this context, the data will not be passed on to third parties. The data is used exclusively for the processing of the conversation.
(2) The legal basis for the processing of the data is Art. 6 para. 1 p. lit. a) DSGVO if the user has given his consent. The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 para. 1 p. 1 lit. f) DSGVO. If the e-mail contact aims at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1S. 1 lit. b) DSGVO.
(3) The processing of personal data from the input mask serves us solely to process the contact. We will, of course, use the data from your e-mail inquiries exclusively for the purpose for which you provide them to us when contacting us. In the case of contact by e-mail, the necessary legitimate interest in the processing of the data also lies in its reply. The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.
(4) The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is ended when it is clear from the circumstances that the matter in question has been conclusively clarified.
(5) You have the option to revoke his consent to the processing of personal data at any time. If you contact us by e-mail, you can object to the storage of his personal data at any time. In such a case, the conversation can not be continued. Regarding the revocation of consent/opposition to storage, we ask you to contact the person responsible or the data protection officer as per § 1 via e-mail or by post. All personal data stored in the course of contacting us will be deleted in this case.
- 10 Social media (plugins)
We currently do not use social media plugins on our website. However, we have social media presences on Twitter, Instagram, Facebook. Should you visit our social media profiles, data will be collected by the respective platforms. In the following, we point out the data collection when using the social media platforms (also in the case under use of plugins). For the purpose and scope of the data collection on the respective platform, please refer to the corresponding provision:
- Facebook: https://de-de.facebook.com/about/privacy/
- Google: https://policies.google.com/privacy?hl=de
- Instagram: https://help.instagram.com/155833707900388
- Twitter: https://twitter.com/de/privacy
Social plugins of the social network Facebook (Meta-Platforms Irland Ltd, 4 Grand Canal Square Grand Canal, Harbour Dublin 2 Irland) are used on these pages. This plugin allows you to bookmark these pages and thus share them with other participants of the social network. You can recognize it by the Facebook logo. You can find an overview of the Facebook plugins at http://developers.facebook.com/docs/plugins/. The data transfer takes place regardless of whether you have an account with Facebook and are logged in there.
- If you click the Facebook button while logged into your Facebook account, the contents of these pages can also be linked to your Facebook profile. In this case, Facebook can also assign the visit of these pages to your user account. If you click the activated button and link the page, for example, Facebook will also store this information in your user account and share it publicly with your contacts. We recommend that you log out regularly after using a social network, but especially before activating the button, as this allows you to avoid an assignment to your profile.
- If you are not a member of Facebook or have logged out of Facebook before visiting this site, it is still possible that Facebook will find out and store your IP address. If you do not want Facebook to associate your visit to our website with your Facebook user account, you must log out of Facebook before visiting our website or do not activate the plugin.
Basically, the following data is transmitted to Facebook:
- Browser-related data such as IP address, browser type, operating system, time and date of request, website visited.
- User ID (For logged in Facebook account)
According to Facebook in Germany, the IP addresses are anonymized immediately after collection. By activating the plugin, personal data is therefore transmitted from you to Facebook and stored in the USA. Since Facebook collects data in particular via cookies, we recommend that you delete all cookies via your browser's security settings before clicking on the logo.
- We have no influence on the collected data and data processing operations, nor are we aware of the full scope of data collection, the purposes of processing, the storage periods. We also have no information about the deletion of the collected data by Facebook.
- Facebook stores the data collected about you as usage profiles and uses them for purposes of advertising, market research and/or demand-oriented design of its website. Such an evaluation is carried out in particular (also for non-logged-in users) for the display of needs-based advertising and to inform other users of the social network about your activities on our website. Through the plugins, we offer you the opportunity to interact with the social networks and other users, so that we can improve our offer and make it more interesting for you as a user.
- The legal basis for the use of the plugins is Art. 6 para. 1 p. 1 lit. a DS-GVO.
- You have the right to object to the creation of these user profiles, and you must contact Facebook to exercise this right.
- Settings and objections to the use of data for advertising purposes are possible within the Facebook profile settings at https://www.facebook.com/settings?tap=ads. Further information on the purpose and scope of the data collection and its processing, as well as your respective rights by and vis-à-vis Facebook, can be found at http://www.facebook.com/policy.php, http://www.facebook.com/help/186325668085084, http://www.facebook.com/about/privacy/your-info-on-other#applications and http://www.facebook.com/about/privacy/your-info#everyoneinfo.
Meta Platforms Ireland Ltd also provides us as Facebook Fanpage operator with statistics (Facebook Insights) that show how our Fanpage is used. You can find more detailed information here: https://www.facebook.com/business/a/page/page-insights
We ourselves have no influence on the storage of data in Facebook Insights. According to Art. 26 DSGVO, however, we are jointly responsible for this data as soon as we operate a Facebook fan page. In this regard, the agreement between Meta Platforms Ireland Ltd and us automatically applies. You can find more information here: https://www.facebook.com/legal/terms/page_controller_addendum
Note: If you do not want your usage data, to be used in the Facebook Insights data provided for us by Meta Platforms Irleland Ltd, then you should not visit our Facebook fan page.
- 11 Rights of the data subject
If your personal data is processed, you are a data subject within the meaning of the GDPR and you have the following rights vis-à-vis the controller:
- Right to information,
- Right to rectification
- Right to restriction of processing,
- Right to deletion
- Right to information
- Right to data portability.
- Right to object to processing
- Right to revoke consent under data protection law
- Right not to apply an automated decision
- Right to complain to a supervisory authority
- Right to information
(1) You may request confirmation from the controller as to whether personal data concerning you are being processed by us. If such a
processing, you may at any time request from the controller free information about the personal data stored about you and about the following information:
- the purposes for which the personal data are processed;
- the categories of personal data which are processed;
- the recipients or categories of recipients to whom the personal data concerning you have been or will be disclosed;
- the planned duration of the storage of the personal data concerning you or, if concrete information on this is not possible, criteria for determining the storage duration;
- the existence of a right to rectification or erasure of personal data concerning you, a right to restriction of processing by the controller or a right to object to such processing;
- the existence of a right of appeal to a supervisory authority;
- any available information on the origin of the data, if the personal data are not collected from the data subject;
- the existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) of the GDPR and, at least in these cases, meaningful information about the logic involved and the scope and intended effects of such processing for the data subject.
(2) You have the right to request information about whether the personal data concerning you is transferred to a third country or to an international organization. In this context, you may request to be informed about the appropriate safeguards pursuant to Art. 46 DSGVO in connection with the transfer.
- Right to rectification
You have a right to rectification and/or completion without undue delay vis-à-vis the controller if the personal data processed concerning you is inaccurate or incomplete.
- Right to restriction of processing
(1) Under the following conditions, you may request the controller to immediately restrict the processing of personal data concerning you:
- if you contest the accuracy of the personal data concerning you for a period enabling the controller to verify the accuracy of the personal data;
- the processing is unlawful and you object to the erasure of the personal data and request instead the restriction of the use of the personal data;
- the controller no longer needs the personal data for the purposes of processing, but you need them for the assertion, exercise or defense of legal claims, or
- if you have objected to the processing pursuant to Art. 21 (1) DSGVO and it is not yet clear whether the legitimate grounds of the controller outweigh your grounds.
(Where the processing of personal data concerning you has been restricted, those data may be processed, with the exception of their storage, only with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or a Member State. If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is lifted.
- Right to deletion
(1) You may request the controller to delete the personal data concerning you without undue delay if one of the following reasons applies:
- The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.
- You revoke your consent on which the processing was based pursuant to Art. 6 (1) a or Art. 9 (2) a DSGVO and there is no other legal basis for the processing.
- You object to the processing pursuant to Art. 21 (1) DSGVO and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21 (2) DSGVO.
- The personal data concerning you has been processed unlawfully.
- The deletion of the personal data concerning you is necessary for compliance with a legal obligation under Union or Member State law to which the controller is subject.
- The personal data concerning you was collected in relation to information society services offered pursuant to Art. 8 (1) DSGVO.
(2) If the controller has made the personal data concerning you public and is obliged to erase it pursuant to Article 17(1) of the GDPR, it shall take reasonable steps, including technical measures, having regard to the available technology and the cost of implementation, to inform data controllers which process the personal data that you, as the data subject, have requested that they erase all links to or copies or replications of such personal data.
(3) The right to erasure does not exist insofar as the processing is necessary to
- to exercise the right to freedom of expression and information;
- for compliance with a legal obligation which requires processing under Union or Member State law to which the controller is subject, or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
- for reasons of public interest in the area of public health pursuant to Art. 9(2)(h) and (i) and Art. 9(3) DSGVO;
- for archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes pursuant to Article 89(1) of the GDPR, insofar as the right referred to in Section a) is likely to render impossible or seriously prejudice the achievement of the purposes of such processing, or
- for the assertion, exercise or defense of legal claims.
- Right to information
If you have asserted the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to notify all recipients to whom the personal data concerning you has been disclosed of this rectification/erasure/restriction of processing, unless this proves impossible or involves a disproportionate effort. You have the right against the controller to be informed about these recipients.
- Right to data portability
(1) You have the right to receive the personal data concerning you that you have provided to the controller in a structured, commonly used and machine-readable format. You also have the right to transmit this data to another controller without hindrance from the controller to whom the personal data was provided, provided that
- the processing is based on consent pursuant to Art. 6 (1) a DSGVO or Art. 9 (2) a DSGVO or on a contract pursuant to Art. 6 (1) b DSGVO and
- the processing is carried out with the help of automated procedures.
(2) In exercising this right, you also have the right to have the personal data concerning you transferred directly from one controller to another controller, insofar as this is technically feasible. The freedoms and rights of other persons must not be affected by this.
(3) The right to data portability does not apply to processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
(4) In order to assert the right to data portability, the data subject may at any time contact the controller.
- Right of objection
(1) You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data relating to you which is carried out on the basis of Article 6(1)(e) or (f) DSGVO; this also applies to profiling based on these provisions.
(2) The controller shall no longer process the personal data concerning you unless it can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or for the establishment, exercise or defense of legal claims.
(3) If the personal data concerning you is processed for the purpose of direct marketing, you have the right to object at any time to processing of the personal data concerning you for the purpose of such marketing; this also applies to profiling insofar as it is related to such direct marketing. If you object to the processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.
(4) You have the possibility, in connection with the use of information society services, notwithstanding Directive 2002/58/EC, to exercise your right to object by means of automated procedures using technical specifications.
(5) To exercise the right to object, the data subject may directly contact the controller.
- Right to revoke the declaration of consent under data protection law
You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation. You can contact the responsible person for this purpose.
- Automated decision in individual cases including profiling
(1) You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision
- is necessary for the conclusion or fulfillment of a contract between you and the responsible party,
- is permitted by legislation of the Union or the Member States to which the controller is subject and that legislation contains appropriate measures to safeguard your rights and freedoms and your legitimate interests, or
- is done with your express consent.
(2) However, such decisions shall not be based on special categories of personal data pursuant to Article 9(1) of the GDPR, unless Article 9(2)(a) or (g) of the GDPR applies and
appropriate measures have been taken to protect the rights and freedoms as well as your legitimate interests.
(3) With regard to the cases referred to in (1) and (3), the controller shall take reasonable steps to safeguard the rights and freedoms of, and the legitimate interests of, the data subject, including at least the right to obtain the intervention of a person on the part of the controller, to express his or her point of view and to contest the decision.
(4) If the data subject wishes to exercise rights concerning automated decisions, he or she may, at any time, contact the controller.
- Right to complain to a supervisory authority
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, workplace or the place of the alleged infringement, if you consider that the processing of personal data concerning you infringes the GDPR. The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Article 78 GDPR.
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